A passionate team, beginning with Daniel DELMAS who invented the electric pruning shears in 1984, continuously strives to improve the existing products as well as develop new hand held electric tools.
6 years of research were needed to finalize the latest electronic ELECTROCOUP F3015 pruning shears.
Passion underlies the action of the whole research and development team.
The pruning shears were tested in complete secrecy for three entire seasons in order to fully optimise their performance and reliability!
THE TECHNICAL SALES DEPARTMENT
An effective team of Technical sales people are continuously in the field to assist the global INFACO distribution network. The complete distribution network therefore has all the latest information about the brand products.
Training is continuously programmed to maintain the very high level of customer service provided by the operational technicians at all INFACO official dealers.
Present at the different events such as trade shows, demonstration days, client visits, etc., the Commercial department is the direct link with the customer/user. It also directly feeds back the information collected. Customer/user feedbacks on various improvements, or ideas for new products are systematically sent to the relevant departments (Design office, Administration, Senior management, etc.)